Socket 10013 error when trying to connect some programs

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October 14, 2019

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Answer

Answer


Gokul T

Hi JBotterill,

A socket error 10013 can be caused by antivirus or firewall software. Basically, a needed socket connection is being denied. Socket error 10013 is a message which implies that a port is blocked and/or unreachable.

From your post I understand that you’ve already tried by turning-ff the firewall and configuring the same to allow access.

Let’s also
disable antivirus software
and
Firewall
together (as a test) on the computer
temporarily and try connecting and check if things get any better.

Note: Make sure you turn-on the antivirus software and Windows Firewall later.

If disabling antivirus software works, then you’ll need to configure the same so that it no longer interferes.

Hope this helps.

Gokul – Microsoft Support

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